FAQ
Frequently asked questions
How long will my order take?
Boots: boots and shoes are made to order and sent directly from the factory. The manufacturing time is an estimated 5-7 working days with an additional 7 - 15 working days for delivery
Jewellery (pre-order): Please see individual pre-order pages for more information
Can I pay in USD? What is the price in my currency?
Unfortunately we're unable to collect payment in currencies other than GBP at the moment. Each product page has a currency converter for your reference, though please take this as a guide, rather than exact amount as exchange rates depend on your bank or credit card
Can you make me a custom order?
Yes, though this is dependant on several factors:
What colours/types of acrylic you want - some cannot be obtained in the UK and have to be ordered from abroad, and availability depends if I'm making an order any time soon.
Size/complexity of design - It can be hard to do a very detailed piece without getting too big, also the more complex, the more time it will take me to make
Budget - generally, estimate double the price of a similar sized and complexity piece in the shop for a custom order
Please email info@patisserie.pink to chat about custom orders
I have a question not listed here
Feel free to get in touch! info@patisserie.pink